(Year-round, Full Time, Exempt)
Reports to: Quest Program Manager (aka Camp Director)
This position is hybrid in the Fall, Winter and Spring – approximately 80% remote and 20% in the office
and in-person in the Summer.
This person needs to live in or near the St. Louis area.
Position Summary
The Operations Coordinator is a vital member of the program team and reports to the Quest Program Manager. The Operations Coordinator oversees all registration, administration, and operations, of the Quest program and supports our Supports for Success program and facility operations as needed. This person primarily works in St. Louis but will also live and work at our camp in Lesterville, MO during the months of May to August. This position requires evening and weekend hours.
Job Requirements and Responsibilities:
• Serve as the Summer Office Manager, living at camp in Lesterville from May-August
• Prepare, process, and maintain all Quest paperwork and materials, such as
o Camper registrations, cabin group lists, etc.
o Staff hiring documents, including completing reference checks, supporting seasonal staff in completing required employment documentation, helping them obtaining social security cards, and processing hiring paperwork.
o Other grant and reimbursement programs (Title XX, SFSP, etc.)
• Provide prompt and precise replies to requests for information
• Assist in camper and staff recruitment
• Prepare and manage all family and staff communication
• Create and send invoices to families
• Arrange transportation for staff and campers and ensure plans are fully executed
• Oversee wrap-up of all Quest activities including managing Lost and Found
• Order supplies within established budget and help maintain Quest receipts
• Support the oversite of the health lodge and kitchen ensuring all supplies are ordered and processes and procedures are followed
• Initiate and ensure that all insurance is in place for all Quest activities; process insurance claims
• Assist in preparing, maintaining, and implementing American Camp Association standards materials
• Maintain all office equipment, supplies, and technology
• Attend fundraising, recruitment, and public relations events as required.
• Other duties as assigned
Items listed are just a sample of work performed and not intended to be all inclusive.
Qualifications & Certifications
• High School Diploma required, Bachelor’s degree preferred
• Leadership experience in organized camping, summer camp, and youth counseling, a plus
• Prior organizational leadership and staff management experience strongly preferred
• Experience working with and supporting youth and families with various abilities and from various backgrounds
• Valid driver’s license with good driving history, ability to obtain a Class E license, become an approved driver under Sherwood Forest insurance, and operate a motor vehicle safely
• Must be 21+ years old
Skills and Abilities
• Exceptional relationship-building and interpersonal skills
• Exceptional computer skills
• Ability to design and implement effective systems and processes
• Highly organized with the ability to manage multiple priorities and meet deadlines
• Excellent written, verbal, and presentation skills
• Results-oriented and able to collaborate effectively across all levels of the organization
Physical and Time Requirements
• Sitting/Mobility: Approximately 60% of time is spent working at a desk, and 40% is spent moving around work areas.
• Reaching/Handling: Ability to input and pull information from computer systems and retrieve and work with appropriate paperwork, equipment and supplies. Ability to reach and handle items from high and low places on occasion.
• Communication: Ability to effectively communicate with coworkers, volunteers, parents, and the community in writing and in person. Must be able to remain calm and pleasant when interacting with others in stressful and/or deadline situations. Must be willing and able to collaborate with others to achieve shared goals and objectives.
• Ability to work and navigate in a variety of terrain and weather conditions
• Ability to drive camp vehicles and to transport individuals and travel to camp and various sites as needed
• Flexibility to work in a dynamic, fast-paced environment and work evenings and weekends
About Sherwood Forest
Sherwood Forest has just completed writing an eleven-year impact statement and a $7.2M investment in our facilities. Join us as we expand our impact on the community on our way to our 100th Anniversary!
Sherwood Forest Camp, Inc. is an independent, year-round, not-for-profit, youth development agency in the St. Louis region providing extended residential camp experiences for children from economically disadvantaged families. We provide dynamic programs and immersive outdoor experiences that inspire and empower youth from under-resourced communities to discover their resilience, prepare for their future, and embrace their civic responsibility. We envision a community where all youth discover and achieve their fullest potential. To that end, we help kids discover the best in themselves so they can grow up to do good in the world.
The Quest program serves children from 1st to 9th grade. The Supports for Success (S4S) program serves camp alumni beginning in the 10th grade to help them ensure post-secondary pursuits and support them as they transition into adulthood.
This role offers the opportunity to build meaningful relationships with our campers, their families and staff and create lasting philanthropic impact on the St. Louis community and the children we serve. Our program team is empowered to think strategically, work creatively, and contribute to a culture that values both excellence and purpose in donor engagement. Sherwood Forest offers flexible work hours, a collaborative work environment, and a generous benefits package that includes healthcare and a 401K.
Sherwood Forest is committed to eliminating racism, biases, and disparities in our society and eradicating barriers that thwart the development, growth and prosperity of youth in our community. All staff must be willing to work to that end.
Sherwood Forest is an affirmative action, equal opportunity employer. All candidates have an equal opportunity for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or status as a veteran. Personal staff information – (application, references, background investigations, medical records) – will not be released, except as may be required by law. Requests for references regarding the staff member’s performance will be honored; however, the staff member must authorize the release of such information.
Sherwood Forest requires all staff and all those who are attending camp, to have age appropriate vaccines as outlined by the Missouri Department of Public Health & Senior Services (Missouri Statute 167.181), unless a medical or religious accommodation is requested and granted. Once a position has been offered, proof of immunization status will be requested and information on how to request an accommodation will be provided. Proof of immunization or an approved accommodation request will need to be received prior to starting work.
To Apply
In lieu of a cover letter, please answer the following question (sub-questions provided for context and direction) in an email. Attach your resume, and three professional references with necessary contact information to the same email and send the email to hiring@sherwoodforeststl.org.
• What interests you in this role and how does your experience prepare you for it?
• Describe your experience managing administrative processes and systems.
• Describe your experience communicating with stakeholders, particularly in time-sensitive or high-pressure situations.
• Describe your experience coordinating logistics.
Salary Range: $47,500 to $52,500